FAQ,s

Frequently Asked Questions (FAQ) – Oravico

  1. What products does Oravico offer?
    At Oravico, we offer a wide range of carefully selected household items, including home décor, practical utensils, and our popular scented candles that enhance the ambiance of any room.

  2. Are your products environmentally friendly?
    We are committed to sustainability and continuously work on expanding our range of eco-friendly products. Many of our items, including our scented candles, are made from natural, sustainable materials. You can find product-specific details on our product pages.

  3. Do you offer international shipping?
    Currently, we ship worldwide and are working on expanding our shipping options. Please check our Shipping Policy page for the latest updates.

  4. How long does shipping take?
    Shipping times depend on your location. Typically, orders are processed within 1-3 business days, and delivery within [your region] takes approximately 5-7 business days. More details can be found in our Shipping Policy.

  5. What is your return policy?
    We want you to love your purchase! If for any reason you are not satisfied, you can return unused and unopened items within 30 days of purchase. For more information, please visit our Returns & Refunds page.

  6. Are your scented candles safe to use?
    Yes! Our scented candles are made from natural, non-toxic ingredients, including clean-burning wax and eco-friendly wicks. Always follow the safety instructions provided with each candle.

  7. How can I track my order?
    Once your order has been shipped, we will send you an email with tracking information. You can also track your order directly through your Oravico account.

  8. Do you offer gift wrapping or custom orders?
    We currently offer gift wrapping for special occasions.